- Field Service Management
- preventive maintenance
- scheduling
The ticket to fewer equipment failures
Key Takeaways:
Here’s a quick overview of how preventive maintenance reduces equipment failures:
- Preventive maintenance is the routine maintenance of machinery to prevent unplanned downtime and prolong equipment life.
- Reactive maintenance is expensive, disrupts production lines, and is unsustainable; industries that cannot afford downtime need to adopt a proactive approach.
- Preventive maintenance is essential for industries such as manufacturing, oil and gas, healthcare, heavy machinery, mining, and aviation, among others, to ensure the safety and continuity of their operations.
- Field service software automates recurring maintenance programs, schedules visits in advance, and provides job history and preparation information to technicians in real time.
- There are three primary types of preventive maintenance: time-based, usage-based, and condition-based, each based on different factors.
Operators who work with heavy machinery and other types of equipment know too well how inevitable breakdowns can be. Nonetheless, downtime isn’t fun. According to Forbes, equipment downtime costs us more than we think. They say, “inefficient maintenance [is] a big contributor to unplanned downtime.”
Many reasons may cause equipment breakdowns, ranging from aging systems to improperly trained operators. These risks can be notably mitigated if we implement preventive maintenance practices, keeping the machinery running at its best by routinely scheduled checks and maintenance before serious problems arise, avoiding unforeseen downtime through equipment downtime tracking and equipment downtime calculation, and extending the machinery’s lifespan.
Reducing downtime is easy
Operations managers must be proactive to lessen risks and ensure the company is performing to its highest potential. The ticket to prevent unplanned emergencies that become very costly is preventive maintenance.
Preventive maintenance plays an important role in the service industry. Customers have equipment that works continuously and needs it to function correctly for the longest time possible. A preventative maintenance plan is essential for equipment in industries that can’t afford downtime. Implementing a robust preventive maintenance system ensures regular checks and maintenance actions that prevent equipment failures before they occur. Such equipment downtime analysis helps identify patterns and potential issues that will allow proactive measures to be taken.
Which Industries Need Preventive Maintenance?
Industries such as manufacturing, oil and gas, healthcare, heavy machinery, and mining, to name a few, all need preventive maintenance for their equipment to keep business running. After all, breakdowns “create bottlenecks, hamper production as well as workplace safety, leading to higher maintenance costs, fines, unplanned downtime, and more” according to an article on CanadianManufacturing.com.
You want to avoid reactive maintenance
Being reactive means initiating repairs once the equipment has already broken down, and businesses today are looking to minimize interruptions and downtime. This isn’t only inconvenient; it also becomes costly and causes disruptions to the production line. Plus, it isn’t sustainable in the long term. Tracking downtime events and equipment downtime metrics is essential to address these challenges proactively.
The ICAO, a United Nations specialized agency, prioritizes aviation safety, and explains that aircraft maintenance is one of their main concerns. In fact, they “agreed that lack of proper maintenance leads, inexorably, to problems causing undesirable expenses, even disasters”; therefore, maintenance services are a top priority. Organizations such as this use field service scheduling routine maintenance plans and ensure the safety of all passengers.
Planning customer visits
Field service software helps automate recurring maintenance programs, so no appointment is ever overlooked. It also alleviates the burden of allocating jobs to technicians and dispatching them to customer sites. Executing these administrative tasks is stressful but doesn’t have to be overly complex.
The best field service management software like Praxedo helps schedule recurring maintenance in advance, and information is sent to technicians via the field technician mobile app. Technicians will know where to go, what to bring, and how to prepare for the task in real time. When they arrive on site, they can easily pull up job history on a piece of equipment, so they are aware of previously scheduled maintenance visits and what work was performed.
Fewer changes to the schedule is a good thing
Planned maintenance actually relieves pain points related to the overall team schedule. Let’s take a moment to assess what happens when an emergency call comes in. The customer expects the work to be performed almost immediately. Squeezing an emergency service request into a schedule that has already been created causes disruption. The dispatcher must allocate the closest available technician to the job site with the right skills to do the work using field service scheduling software. Jobs get shifted around, and technicians receive updated schedules on their mobile phones. This takes a toll on productivity for administrators at the office as well as technicians in the field.
Recurring maintenance can alleviate these situations so that mobile teams achieve the best schedule outcomes through effective field service scheduling.
What Are the 3 Main Types of Preventive Maintenance?
1. Time-based maintenance
What is time-based maintenance? This approach consists of pre-set time rotations such as weekly, monthly, or yearly maintenance appointments. A technician is dispatched at regular intervals and routine checks are performed to ensure proper functioning of the equipment. Elevator mechanics for example, are often dispatched to provide time-based maintenance with check lists to verify elements in the car, outside the car, and in the pit.
2. Usage-based maintenance
Usage-based or meter-based triggers maintenance once an asset has been used for a specific amount of time. You will be asked to go service your car once you’ve reached 12,000 miles, as an example. Therefore, if you left your car in your garage for 3 months without taking it out for a drive, the period between services would be extended.
3. Condition-based maintenance
What is condition-based maintenance? It monitors the actual condition of a piece of equipment using sensors to decide whether or not it needs to be replaced or repaired. Sensors will detect pressure, temperature or vibration activity. Maintenance of water tanks is a good example. Maintenance teams will monitor water pressure levels to determine if and when repair is needed.
Fewer equipment failures
A maintenance strategy that consists of routine checks is the ideal way to reduce downtime and save on expensive unplanned repairs. Utilizing field service scheduling software to plan technician schedules and execute these visits not only provides visibility into maintenance operations but also boosts productivity overall. Additionally, it enables comprehensive equipment downtime analysis.
Conclusion
While equipment failures are a fact of life, downtime doesn’t have to be. Routine checks are the foundation of preventive maintenance, the most effective method for minimizing failures and emergency repairs, and extending the life of critical equipment. Field service scheduling software can help operations managers automate routine maintenance, maintain consistent schedules, and provide technicians with visibility to work efficiently.
Looking to prevent equipment failures and gain control of your maintenance operations? Learn how Praxedo’s field service management software streamlines and automates routine maintenance and optimizes technician scheduling. Request a demo today.
FAQs:
1. What is preventive maintenance?
It is a proactive measure that ensures equipment continues to operate by conducting routine checks and maintenance, preventing failures that could lead to downtime.
2. Why is preventive maintenance better than reactive maintenance?
Reactive maintenance involves fixing equipment when it fails, which is expensive, causes production downtime, and is not a long-term solution.
3. Which industries need preventive maintenance most?
It is essential for manufacturing, oil and gas, healthcare, heavy machinery, mining, and aviation, among other industries, to prevent bottlenecks, safety hazards, and expensive downtime.
4. What are the three main types of preventive maintenance?
Time-based maintenance is performed at regular intervals; usage-based maintenance is performed after a certain amount of use; and condition-based maintenance is performed based on equipment condition, which is monitored by sensors.
5. How does field service software support preventive maintenance?
It automates recurring maintenance programs, schedules visits in advance, dispatches technicians, and provides them with real-time job history and preparation details.
6. How does preventive maintenance help team scheduling?
Planned maintenance minimizes disruptive emergency calls that cause job changes, allowing mobile teams to maintain stable schedules and increased productivity.
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