Optimize scheduling with advanced service scheduling
software.

Discover how cloud-based service schedule software makes you more profitable by increasing field tech response times and optimizing workloads.

With Praxedo,

  • Create optimized routes and schedules with a few clicks
  • Leverage map-based scheduling, appointment-booking capabilities to boost efficiency and customer satisfaction
  • Get live updates from your technicians to adjust their planning accordingly
Praxedo, application web et mobile
CAPTERRA
4.6
GARTNER PEER INSIGHT
4.8
GETAPP
4.8

Field service management tools are essential for helping your office manage your operations.

Optimize service routes.

Optimize service routes.

It only takes a few seconds for Praxedo SmartScheduler to optimize technicians’ routes. Praxedo engineered an algorithm-based field service management tool that analyzes operating constraints and the distances between job sites to keep them as short as possible. Easily manage work orders more quickly and efficiently and maximize your route planning. You’re just a few clicks away from the most optimal schedule, based on specific work parameters.

It only takes a few seconds for Praxedo SmartScheduler to optimize technicians’ routes. Praxedo engineered an algorithm-based field service management tool that analyzes operating constraints and the distances between job sites to keep them as short as possible. Easily manage work orders more quickly and efficiently and maximize your route planning. You’re just a few clicks away from the most optimal schedule, based on specific work parameters.


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Advanced field service scheduling.

Advanced field service scheduling.

Praxedo optimizes dispatching with a state-of-the-art feature of their service schedule software called Advanced Scheduling. It determines which field technician is best qualified for a given job based on skill set, travel time and customer’s availability. At the touch of a button, speed up response times for emergency jobs.

Praxedo optimizes dispatching with a state-of-the-art feature of their service schedule software called Advanced Scheduling. It determines which field technician is best qualified for a given job based on skill set, travel time and customer’s availability. At the touch of a button, speed up response times for emergency jobs.


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Optimize scheduling with mapping.

Optimize scheduling with mapping.

Praxedo has simplified scheduling by displaying them on a map. This service schedule software feature gives you the real-time status needed to effectively monitor and schedule all work orders.

Praxedo has simplified scheduling by displaying them on a map. This service schedule software feature gives you the real-time status needed to effectively monitor and schedule all work orders.


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Real-time work order tracking.

Real-time work order tracking.

“Available”, “Driving”, “Working”: View a field service technician’s activity and work order status in the blink of an eye so you know who can respond more promptly to an urgent call. Use activity tracking to report valuable data like actual vs planned work time, and hours worked per day, week and month. When a field tech changes their status, there’s also an option to send end customers alerts to keep them updated at every stage of a work order.

“Available”, “Driving”, “Working”: View a field service technician’s activity and work order status in the blink of an eye so you know who can respond more promptly to an urgent call. Use activity tracking to report valuable data like actual vs planned work time, and hours worked per day, week and month. When a field tech changes their status, there’s also an option to send end customers alerts to keep them updated at every stage of a work order.


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Qualifying work orders with remote visual assistance software.

Qualifying work orders with remote visual assistance software.

Before sending a field technician to carry out a job, qualify the work order beforehand using remote video assistance. Your teams can contact your customers in real time, or via video recording, to check whether a technician is required or whether the work can be carried out remotely. 
Use video to carry out preliminary checks, such as the urgency of the work order or the need for a spare part. Avoid having a field service technician come out when it’s not necessary, and save money instantly.

Before sending a field technician to carry out a job, qualify the work order beforehand using remote video assistance. Your teams can contact your customers in real time, or via video recording, to check whether a technician is required or whether the work can be carried out remotely. 
Use video to carry out preliminary checks, such as the urgency of the work order or the need for a spare part. Avoid having a field service technician come out when it’s not necessary, and save money instantly.


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Even more features.

Easy field scheduling software for complete flexibility

Make dispatching easier with drag and drop field service scheduling. Simply drag and drop to move work orders, change the field service schedule, and allocate jobs to other workers.

Manage and dispatch your service teams and equipment

Enter skills for each field tech, regroup them into teams, allocate equipment and tools, and then assign them to a job. With Praxedo’s service schedule software, you control your field resources’ availability.

Use real-time geolocation

Check your account to see the smartphone GPS locations of your mobile teams, at any given time. This will be useful when sending the closest field service technician to handle an urgent job.

All the features Praxedo has to offer.

A web application for the office.

Easily organize your field team’s work schedules with Praxedo’s web platform. Track activity in real time and optimize routes.

A mobile app for the field.

The Praxedo app for mobile devices makes technicians’ tasks easier and boosts their productivity no matter the stage of their route.

Tools for communicating with your customers.

Build customer loyalty with seamless, real-time communication for a truly satisfying user experience.

Our customers say it best.

All West Communications Logo
All West Communications
logo Snake ‘n’ Rooter
Snake ‘n’ Rooter trucks
Wirestar
WireStar
Your most frequently asked questions on optimized scheduling.

Your most frequently asked questions on optimized scheduling.

How can I optimize scheduling?

Field service scheduling software like Praxedo can optimize scheduling for all your work orders. Its customizable interfaces help you distribute jobs to field techs in real-time. By combining a distance calculator with a schedule planning engine, you get the best possible tool for saving time and money.

How can I use adapted service business software to optimize tasks?

Praxedo provides flexible settings that enable you to improve dispatching and set parameters that makes sense to you. You decide the types of jobs, the technical skills required for each task and teams linked to each work order.

How does optimized scheduling make my field technicians more productive?

Praxedo’s field service management software is the ideal tool for better managing your business and saving a ton of time in any phase of the work order process. Optimizing schedules means each field tech can increase the number of service calls they complete per day. It improves your first-time fix rate. When your field technicians gain more efficiency and productivity, your service business is more profitable.

Ready to take the next step?

Get started today!
Contact us and we’ll help you schedule your next route.
Ready to take the next step?