Work order management software.
Significantly enhance your field service management by providing efficient tools for managing work order reports. Digital, streamlined work orders eliminate paperwork and reduce errors, making your field technicians more efficient.
With Praxedo,
- Digitize and manage all your work orders in one place
- Configure and adapt the solution according to your business needs
- Enhance the communication with your customers and build loyalty
CAPTERRA
4.6
GARTNER PEER INSIGHT
4.8
GETAPP
4.8
Work order software features designed for techs in the field.
Advanced functionalities for field technicians.
Praxedo offers powerful settings to create & configure work order report templates designed specifically for your and your team. These reports are then automatically transmitted from the Praxedo web interface to your field techs just by syncing with their mobile device. Enhanced Praxedo work order forms are effortlessly customizable, featuring clickable drop-down menus, check boxes, on-screen signature boxes, and an embedded camera module. Tailor the form to work how you need it to boost your team’s performance.
Praxedo offers powerful settings to create & configure work order report templates designed specifically for your and your team. These reports are then automatically transmitted from the Praxedo web interface to your field techs just by syncing with their mobile device. Enhanced Praxedo work order forms are effortlessly customizable, featuring clickable drop-down menus, check boxes, on-screen signature boxes, and an embedded camera module. Tailor the form to work how you need it to boost your team’s performance.
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Auto-verify the data entered.
The Praxedo work order management system turns your forms into smart forms as it verifies that the data being entered by your field technicians is accurate. This intuitive feature is easy to configure, plus it only displays certain fields and sections based on the data that is entered. As soon as a field tech logs information, the configuration is automatically applied, ensuring the quality of the entry by running input checks and calculation scripts. These checks automatically validate data consistency by applying simple or complex management rules. The module instantly notifies the field technician when an input error occurs and […]
The Praxedo work order management system turns your forms into smart forms as it verifies that the data being entered by your field technicians is accurate. This intuitive feature is easy to configure, plus it only displays certain fields and sections based on the data that is entered. As soon as a field tech logs information, the configuration is automatically applied, ensuring the quality of the entry by running input checks and calculation scripts. These checks automatically validate data consistency by applying simple or complex management rules. The module instantly notifies the field technician when an input error occurs and will block the work order report from being confirmed until the correct data is logged.
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Logging consumed items.
During a service call, field technicians log the materials being used on the Praxedo mobile app. They just need to look up the item in the embedded catalogue by searching for its name or barcode. When your ERP, or another inventory management system, is connected to Praxedo, your employees can check the availability of your parts in real-time. Depending on urgent needs or requests, they can use the app to book and order parts from your warehouses or from other technicians. Our APIs forward all inventory information that is being used or moved. As a result, you can accurately monitor […]
During a service call, field technicians log the materials being used on the Praxedo mobile app. They just need to look up the item in the embedded catalogue by searching for its name or barcode. When your ERP, or another inventory management system, is connected to Praxedo, your employees can check the availability of your parts in real-time. Depending on urgent needs or requests, they can use the app to book and order parts from your warehouses or from other technicians. Our APIs forward all inventory information that is being used or moved. As a result, you can accurately monitor parts volume and easily project purchases and supply levels.
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Bluetooth sensor connections.
The Praxedo mobile app links to a wide range of connected devices such as temperature sensors and payment terminals, via Bluetooth. Through our partnership with smart tool manufacturer Testo®, you can add values taken with a measuring device to your work order reports, right from the app. And customers can pay onsite when your field technicians have a Sum’Up® payment terminal linked to their regular mobile device.
The Praxedo mobile app links to a wide range of connected devices such as temperature sensors and payment terminals, via Bluetooth. Through our partnership with smart tool manufacturer Testo®, you can add values taken with a measuring device to your work order reports, right from the app. And customers can pay onsite when your field technicians have a Sum’Up® payment terminal linked to their regular mobile device.
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Enhanced work order management software features.
Form designs made simple.
Make forms easier to understand and complete by pre-populating certain fields based on info already entered.
Capture customer signatures in the field.
The Praxedo work order app lets your field techs get sign-off from customers right on their phones. It forwards an image of the signature and automatically adds it to the work order report.
Enhanced photo capture.
Technicians in the field can use the photo editing tool to edit and rotate any snapshots they take. Before adding photos to a work order report, they can also tag where they were taken with a GPS feature.
All the features Praxedo has to offer.
A web application for the office.
Easily organize your field team’s schedules with Praxedo’s web platform. Track activity in real time and optimize routes.
A mobile app for the field.
The Praxedo mobile app for field techs makes their tasks easier and boosts their productivity no matter the stage of their route.
Tools for communicating with your customers.
Build customer loyalty with seamless, real-time communication for a truly satisfying user-friendly experience.
Telecommunications
100 Technicians
The main result that we’ve seen after implementing Praxedo is the increased efficiency within our field teams. We’re able to make more service calls and install more services on a daily basis, allowing us to better achieve our business goals.
Michael Thomas
Director of Customer Support and Outside Plant Coordination
Plumbing
30 Technicians
Dispatching is a breeze and we’ve increased our productivity by almost 20% (7.5 hours per week).
Ryan Barefoot
Vice President
Telecommunications
29 Technicians
Praxedo solves the inefficiency between the administrative side of the business and the production side of the business. It takes that uncertainty and inefficiency away and replaces it with a process and a predictable result that we can achieve every single time we dispatch a work order.
Jason Gorman
Director of Operations
Your most frequently asked questions on work order management.
How does digitizing work order reports boost productivity?
If you want to stop misplacing documentation while increasing productivity, you need to replace all of your physical files with digital ones. By creating your own forms for capturing and tracking work orders, you automatically ensure better data quality and enhanced traceability of the work being done.
How does digitizing work order management system ensure the company’s cash flow?
Praxedo digitizes your internal processes and all your maintenance operations and service reports. It also ensures that every completed job has been invoiced and/or paid. That means your services are more traceable and all your payments are tracked, giving you better control over your cash flow.
How can I synchronize work order report delivery in real-time?
Apply simple configuration rules to Praxedo’s messaging module to systematically send work order reports to customers.
Get updates on best practices for your industry.
Ready to take the next step?
Get started today!
Contact us and we’ll help you schedule your next route.
Contact us and we’ll help you schedule your next route.
