HVAC software: work smarter, not harder.
Improve customer Service and operational efficiency with our smart solution designed for industry professionals in HVAC & Refrigeration.
Praxedo: powerful Field Service Management software for HVAC & Refrigeration specialists.
With Praxedo’s HVAC service software, resolve unforeseen issues in HVAC-R with simpler and highly-controlled scheduling for your teams. Better manage field technicians and work orders, improve first-time resolution, and provide efficient service to your customers.
Meet today’s business requirements.
HVAC & Refrigeration companies must operate efficiently to be responsive to emergency calls and provide superior customer service.
Make sure you keep your customers happy and that you comply with regulatory obligations and contractual commitments. Provide total visibility over resource planning, individual job progress and technicians geolocation.
Increase productivity with HVAC scheduling software and dispatch functions
Choose our powerful Field Service Management solution that’s as effective as it is easy to use.
Use Praxedo, the leading HVAC software for small businesses, to connect your office and field technicians, optimize routes and make quick decisions. By leveraging our easy-to-use mobile app, provide field technicians with instant access to customer information and job history, and help them complete their tasks more efficiently.
Why can you trust Praxedo?
It improves productivity
in the office and in the field
It increases customer satisfaction
and compliance to service agreements
It streamlines your business processes
and makes your teams more efficient
It speeds up invoicing
so your finances never get depleted
Features for the HVAC industry
Generate customized forms automatically.
HVAC technicians have multiple responsibilities. Depending on the specifics of a work order, they can have various duties such as maintaining and fixing systems or installing new units. For each type of work order, it is quite common that they have to fill out job reports. Praxedo’s advanced form design feature enables you to use various options like prepopulated fields and drop-down menus to simplify data entry and reduce potential errors. It will take your technicians just a few minutes to fill out the entire form and have it co-signed by a customer on their smartphone. The system will […]
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HVAC technicians have multiple responsibilities. Depending on the specifics of a work order, they can have various duties such as maintaining and fixing systems or installing new units. For each type of work order, it is quite common that they have to fill out job reports. Praxedo’s advanced form design feature enables you to use various options like prepopulated fields and drop-down menus to simplify data entry and reduce potential errors. It will take your technicians just a few minutes to fill out the entire form and have it co-signed by a customer on their smartphone. The system will then email a copy directly to the customer.
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Manage schedules and dispatch for HVAC contractors and get a better handle on emergencies.
You have to be flexible to create daily technician schedules. The dispatcher has to fulfill the company’s contractual obligations and honor customer maintenance contracts. But they also have to manage emergencies and unplanned service calls.
In order to do this effectively, they constantly need to know where their technicians are and the duration and type of job they’re working on. Their work is made so much easier when all of this information is in one place. With geolocation tools in Praxedo, your dispatcher will know the whereabouts of your technicians and can quickly assign them to emergency calls.
You have to be flexible to create daily technician schedules. The dispatcher has to fulfill the company’s contractual obligations and honor customer maintenance contracts. But they also have to manage emergencies and unplanned service calls.
In order to do this effectively, they constantly need to know where their technicians are and the duration and type of job they’re working on. Their work is made so much easier when all of this information is in one place. With geolocation tools in Praxedo, your dispatcher will know the whereabouts of your technicians and can quickly assign them to emergency calls.
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Stay on schedule and honor contracts.
HVAC businesses have to respect their customers’ obligations especially in the commercial and industrial sectors. Maintenance contracts require technicians to fulfill a specified number of service calls even if no emergency issues have been detected. Since breakdowns can significantly impact a customer’s business, service must be provided according to SLAs. With strict regulations imposed on refrigeration customers, the expectations for quality service is even higher. Financial penalties, fines or late arrival fees can apply if a contract isn’t adequately fulfilled.
HVAC businesses have to respect their customers’ obligations especially in the commercial and industrial sectors. Maintenance contracts require technicians to fulfill a specified number of service calls even if no emergency issues have been detected. Since breakdowns can significantly impact a customer’s business, service must be provided according to SLAs. With strict regulations imposed on refrigeration customers, the expectations for quality service is even higher. Financial penalties, fines or late arrival fees can apply if a contract isn’t adequately fulfilled.
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Connect your ERP/CRM/Accounting software to our Field Service Management solution for HVAC
Praxedo seamlessly connects to your information system thanks to a wide range of ERP/CRM/accounting software standard connectors or our open APIs.
and more…
Your most frequently asked questions about managing work orders in the HVAC-R industry.
What cool features does Praxedo offer in the HVAC-R industry?
You can generate PDF work order reports right in Praxedo’s Field Service Management software. The form design feature enables HVAC companies to simplify technicians job, comply with regulatory obligations, i.e. tracking refrigerant usage, and monitor consumables or parts.
How does Praxedo optimize dispatch for HVAC service businesses?
Praxedo’s advanced tools for dispatching resources help HVAC businesses find the right balance between installations, service requests and recurring maintenance tasks. Plus, it allows to optimize travel times and routes.
How does Praxedo HVAC business software help HVAC specialists secure their work?
Praxedo software has the capability to create customized forms to honor contracts and fulfill regulatory obligations more easily. Collecting data in the field becomes a no brainer: configure sections and fields that require simple information to enter such as checking boxes, choosing a value in a drop-down menu or taking photos and the digital signature of customers.
HVAC industry best practices.
Ready to take the next step?
Get started today!
Contact us and we’ll help you schedule your next route.
Contact us and we’ll help you schedule your next route.
