The Field Service Management blog.
Praxedo’s blog: news, insights and thought-leadership.
Discover industry best practices for Field Service Management, building deeper customer relationships, facilitating the technician’s job, and more!
Discover industry best practices for Field Service Management, building deeper customer relationships, facilitating the technician’s job, and more!
- Technician
- Maintenance
- Recruiting
- Recruitment
- Recrutement
How to successfully integrate new maintenance technicians
With service companies facing skills shortages, they must pay close attention to the way they integrate maintenance technicians into the company. This phase of the onboarding process starts before the new employee even arrives. Despite ongoing health and economic crises, industry players must strengthen their teams and continue to recruit. This is particularly true […]
October 21, 2020
6 min. read
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- Software
- Field Service Management
- Metrics
Field service management: 7 tips for successful digital transformation
September 16, 20206 min. read
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- Software
- Optimization
- Maintenance
- Work orders
- Secteurs d’activité
Facility & Property Management: Optimizing maintenance and renovation by leveraging FSM software.
September 10, 20201 min. read
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- Software
- Field Service Management
- Secteurs d’activité
Heavy Equipment Rental companies: Streamline Operations with construction equipment rental software
September 9, 20208 min. read
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- Customer Satisfaction
- After-sales service
- Artificial Intelligence
- Work orders
- Customer satisfaction
Humanizing customer service in a digital world
September 2, 20206 min. read
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- Field Service Management
- Customer Satisfaction
- After-sales service
- SAV
- Work orders
How to Handle Customer Complaints: 4 tips to effectively manage customer complaints
August 26, 20206 min. read
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- Software
- Productivity
- Field Service Management
- Technician
- Artificial Intelligence
- Geolocation
Elevating Field Service Operations: The Power of Service Technician Training Software
August 12, 20203 min. read
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- Field Service Management
- Technician
- Safety
Field service management: How to reduce the risk of accidents for technicians on the road
July 9, 20207 min. read
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- Maintenance
- Work orders
- Technology
Using maintenance robots
June 17, 20207 min. read
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- Customer Satisfaction
- Maintenance
- Artificial Intelligence
- Work orders
6 predictions for field service management in 2020
March 11, 20205 min. read
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- Software
- Field Service Management
- Optimization
Deploying field service management software: 3 major mistakes to avoid
January 22, 20205 min. read
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- Productivity
- Field Service Management
- Optimization
- Technician
- Work orders
5 tips for better field service scheduling
January 8, 20206 min. read
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- Software
- Field Service Management
- Customer Satisfaction
10 good reasons to use field service management software
December 25, 201913 min. read
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- Software
- Field Service Management
- Customer Satisfaction
- Big Data
- Technology
Why do field service management solutions need chatbots?
August 15, 20196 min. read
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- Software
- Productivity
- Field Service Management
- Optimization
- Work orders
3 ways to simplify Field Service Management
July 9, 20195 min. read
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- Software
- Field Service Management
- Optimization
- Work orders
- Secteurs d’activité
Handbook for Heavy Equipment Rental companies
July 8, 20191 min. read
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- Software
- Productivity
- Field Service Management
- Analytics
- Work orders
How to streamline field service management
March 12, 20195 min. read
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- Productivity
- Technician
- Maintenance
- Technology
Using virtual reality to recruit and train service technicians
March 5, 20196 min. read
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- Software
- Field Service Management
- Optimization
Turning technicians into super technicians with field service management software
February 26, 20197 min. read
